"You’re seeing a bit of a culture shift in understanding how care can happen. – Kathryn West, who operates the Veterans Affairs Foster Care Program for Seniors
Ecumen co-blogger Helen Rickman sent over this YouTube videol today with the the title "It will make your day." It does. Enjoy. It’s courtesy of three residents at Leisure World
Ritz-Carlton has a brand promise – "Ladies and Gentlemen Serving Ladies and Gentlemen" – and their 20 Basics of Service. I’ve never stayed in a Ritz-Carlton. Has any Changer